The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine insurance program requirements
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Establish client’s knowledge level and type of advice required Completed |
Evidence:
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Identify client’s objectives according to organisational policies and procedures Completed |
Evidence:
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Respond to enquiries for advice on new or renewed insurance program and explain program components Completed |
Evidence:
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Evaluate client objectives and risk situation
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Gather client information according to organisational procedures to determine client risk profile Completed |
Evidence:
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Complete risk assessment in compliance with brokerage guidelines and applicable legislative and regulatory requirements Completed |
Evidence:
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Confirm effective dates for insurance changes with client Completed |
Evidence:
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Maintain comprehensive records of risks assessed and actions taken according to regulatory requirements and organisational procedures Completed |
Evidence:
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Check and review records regularly to ensure information is current Completed |
Evidence:
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Analyse required changes to client’s insurance program
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Research and recommend appropriate products based on product comparison and cost-benefit analysis Completed |
Evidence:
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Identify and record required changes to program using information gathered Completed |
Evidence:
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Compare new and additional risks with current insurance program so that discrepancies are clear Completed |
Evidence:
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Consult client throughout analysis and seek advice about required changes within required timeframe Completed |
Evidence:
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Determine need for specialist advice and refer client to appropriate adviser for higher level or specialist advice if required and according to organisational policies and procedures Completed |
Evidence:
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Obtain client declarations as required by underwriter Completed |
Evidence:
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Negotiate any program changes with insurers
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Obtain terms to meet client requirements Completed |
Evidence:
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Clarify terms required for renewal and change of client’s insurance with insurers Completed |
Evidence:
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Communicate options to client and obtain instructions
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Advise clients about outcomes of negotiation with insurers to enable informed decisions Completed |
Evidence:
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Clarify options for client that specify client benefits and disadvantages Completed |
Evidence:
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Present justified recommendations clearly to clients, responding to questions as required Completed |
Evidence:
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Obtain client instructions to enable precise action to be taken Completed |
Evidence:
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Forward renewal notices to client according to organisational timeframe requirements Completed |
Evidence:
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Agree to arrangements for providing ongoing service
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Explain fees and costs of ongoing service and confirm client understanding Completed |
Evidence:
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Agree to type and form of ongoing service to be provided Completed |
Evidence:
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Implement procedures for agreed ongoing service according to organisational policies and procedures Completed |
Evidence:
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